Friday, December 18, 2020
Tuesday, December 15, 2020
Wednesday, December 9, 2020
Tuesday, November 24, 2020
Friday, November 20, 2020
Wednesday, November 18, 2020
Tuesday, November 17, 2020
Saturday, November 14, 2020
Friday, November 13, 2020
Are You an Authentic Leader?
Are you an authentic leader? Check out Master Certified Coach Janet Harvey's thoughts on finding the authentic leader inside you.
Thursday, November 12, 2020
Wednesday, November 11, 2020
Thursday, October 29, 2020
Thursday, October 15, 2020
Tuesday, October 6, 2020
Thursday, October 1, 2020
Friday, September 25, 2020
Wednesday, September 23, 2020
Sunday, September 20, 2020
Saturday, September 19, 2020
Monday, September 14, 2020
Friday, September 11, 2020
Thursday, September 10, 2020
Tuesday, September 8, 2020
Friday, September 4, 2020
Thursday, September 3, 2020
Wednesday, September 2, 2020
Wednesday, August 26, 2020
Tuesday, August 25, 2020
Saturday, August 15, 2020
Friday, August 14, 2020
Thursday, August 13, 2020
Wednesday, August 12, 2020
Saturday, August 8, 2020
Monday, July 27, 2020
Tuesday, July 21, 2020
Friday, July 17, 2020
Wednesday, July 15, 2020
Thursday, July 2, 2020
Friday, June 26, 2020
Thursday, June 25, 2020
Tuesday, June 23, 2020
Friday, June 19, 2020
Wednesday, June 17, 2020
Tuesday, June 16, 2020
Friday, June 12, 2020
Thursday, June 11, 2020
Thursday, June 4, 2020
Wednesday, June 3, 2020
Tuesday, June 2, 2020
Sunday, May 31, 2020
Wednesday, May 27, 2020
Tuesday, May 26, 2020
3 Questions Leaders Need to Think About Now
Here are the 3 questions leaders need to think about now as we approach "The New Normal" https://getyouredge.com/ In this video I share the questions you need to ask yourself today to get you prepared for the next phase of COVID19.
- What new processes do I need to be worried about? Things like social distancing, wearing masks, taking people's temperatures - how these things will affect your team's productivity/performance
- How do you handle uncertainty?
Members of your team will feel uncertain about dealing with this situation. You need to find out where your team members stand - if they want to go back to the office or work remotely - and understand how to manage that very effectively
- What do I need to lean on to be successful in this new situation? You will need to be more empathetic, patient, and demonstrate compassion.
Monday, May 25, 2020
Friday, May 22, 2020
Thursday, May 21, 2020
Tuesday, May 19, 2020
Monday, May 18, 2020
Friday, May 15, 2020
Tuesday, May 12, 2020
Sunday, May 10, 2020
Friday, May 8, 2020
Wednesday, May 6, 2020
Friday, May 1, 2020
Wednesday, April 29, 2020
Tuesday, April 28, 2020
Monday, April 27, 2020
Wednesday, April 22, 2020
Tuesday, April 21, 2020
Thursday, April 16, 2020
Wednesday, April 15, 2020
Tuesday, April 14, 2020
Thursday, April 9, 2020
Thursday, April 2, 2020
Tuesday, March 31, 2020
Monday, March 30, 2020
Thursday, March 26, 2020
Sunday, March 22, 2020
Wednesday, March 18, 2020
Leadership During COVID19
Looking for leadership tips during the coronavirus crisis? Look no further.
Tuesday, March 17, 2020
Thursday, March 12, 2020
Thursday, March 5, 2020
3 Tips For Coaching a Sales Team
Are you managing a sales team? In this online video for sales leaders, Coach Sarah Graves gives tip for coaching a sales team. https://www.inviteCHANGE.com.
Have you put together a great sales team on paper and now you're looking in the mirror, asking yourself, how can I coach this team to their greatness? How can I unleash their potential, hit our goals and do a great job? My name is Sarah Graves, Chief Relationship Officer with inviteCHANGE. Join me for three tips on how to coach your sales team.
🔷 Connection. How much do you know about each one of your individual team members? What makes them tick? What's their motivation? What's personal to them? Many times we, as leaders, can be very transactional. We know where they are on the succession planning grid, what their individual development plan is, and where they rank as far as their sales achievement, but we don't know what makes them tick. Many times when I have met with individuals, I find out that they have a side business, they play a band on the weekend and have a collection of 12 guitars. We have a senior manager at inviteCHANGE who met with 140 individual team members, only to find out that what they thought they needed to bring to work was much like a one-lane highway, and who they were as an individual, was a six-lane highway with lots of turnoffs. So we, as leaders, are asking not enough of our team, because we don't know what motivates them. We don't know what animates them, so spend that time and connection getting to know your team and if your team's large, get to know the team leaders and have them meet with the individuals to make that relationship piece that goes hand in hand with transaction. If you build your connection higher, you will have more success. I had a sales leader who was a bass fisherman. Everyone in the state knew that that leader fished for bass. When I was in San Francisco, everyone knew me as having a flute of champagne in my hand, celebrating my team, celebrating the restaurant, and celebrating the people that made success happen for customers.
🔷 Collaboration. Many leaders are very clear on direction. Here's the goal, here's what I want you to do. And again, they're missing, who is my team? Be collaborative, get curious, ask questions. Many times teams will bring forward solutions or problems that you were not even aware of. And when they bring up those problems, you, as the leader, put that on the top of your list. Make sure that whatever problem is keeping them from making that sale, that you get it taken care of. Get it out of the way so that they can go and win the race.
🔷 Champion and Challenge Be their champion in the way that when achievement happens, tell them, appreciate them, and make sure that you run it up the flagpole. Let other people in the company know what's happened, who's responsible, and give a cheer for that team member. There's nothing like excellence and celebration to say, I want more excellence, I wanna celebrate more. So that's first. Get the champion in you to champion your team and then add to that challenge. I always challenge my team to be better. What's the one thing that if you just add it to your day that would make more sales, that would create deeper relationships? Are you taking risks every day? Are you at the edge of yourself and taking a risk and doing something that you wouldn't do before so that you're developing yourself and being more transparent, vulnerable, and honest with your customers and with your team members? If I challenge my team, if you challenge your team, they are gonna rise to the occasion. And give them the support that they need. We had a challenge years ago in Oregon where we had so many growing sommeliers and in the wine business sommeliers are experts on wine. Our team was an expert in sales and relationships. And what we needed to add to that was the wine knowledge so that we could be in the ballpark of talking to these experts in a way that really resonated for them. We took an exam called, The Certified Specialist of Wine, a normal about 50% pass rate. Our team took it on, we had an 85% pass rate and it raised the bar for our reputation in Oregon, for our relationship with the sommeliers. So be willing to invest and challenge your team to be the very best that they can be.
Today I'm gonna ask you a question. How would you like to champion your team? What do you love about your team? What do you know about it? And put it on the comments below. Let's create some positive energy out there for sales leaders everywhere.
Wednesday, March 4, 2020
Thursday, February 27, 2020
Friday, February 21, 2020
Friday, February 14, 2020
Thursday, February 13, 2020
Tuesday, February 4, 2020
Tool to Hold iPhone Still
If you're looking for a tool to hold your smartphone steady while you're at your desk, kind of at eye level, and still, I've got a great tool for you today. It's called the Lamicall Gooseneck Cellphone Holder, and I'm gonna show you a little bit about it today. So I've had this tool for about four months now, and I've been really happy with it, 'cause it's so simple. It has down on the bottom, a clamp that just tightens and screws down to your desk, so if you've got a desk that's less than 2.75 inches thick, you should be able to mount this to your desk. It has this nice little clamp that you can fit your phone into. You can see it gets pretty wide, it'll hold an iPhone Max. You'll just let that go, and then once again, just do some slight adjustments and get it level. So it's got a couple of different adjustments so that you can set it to the right height, and the right position. And actually I've got another video, if you check up here, it's a video about all the different ways that I've found to use this if you wanna be standing while you're recording. Here I've got it attached to my desk, and then there's the thick section, which allows you to make kind of the major adjustments, and then a smaller thinner section, which lets you make the finer adjustments, the finer tuning. And then of course it's got this ability to turn, so that once you've got it set, you can set it at the perfect level. Of course once you get it set, it's gonna bounce around for just a few seconds, so make sure that you pause before you start the actual recording, and give yourself a little space there to edit. So I got this over on Amazon, and I'll have a link to that down below, so that if you're interested in picking this up on Amazon, it's a great deal at like $16 or $17. And as I mentioned earlier, I've got a number of other ways that I've used this, and you can click up here to watch the video that shows you multiple other ways that you can use this device.
Smartphone Holder for Video Recording
If you're using your smartphone for video calls or making videos, one of the key things is to hold it still, to hold it steady, and at about eye level. And I've got a great tool for doing that. It's called like a gooseneck stabilizer. I'll have a link down below to Amazon where you can buy it for about 15 bucks. But I've got another video where you can check out my review of this. But I wanted to show you all the different ways that I've found to use it since I started to get creative with this. So right now it's attached to my desk and it's a little bit lower than eye height, so not perfect, but I'm gonna go around my house and show you a couple other ways that you could attach this to something to get it at the perfect height and in the perfect location. So to get the camera closer to my eye line, I just walked over to my kitchen where I've attached the gooseneck holder to my kitchen countertop, which is a little higher than my desk. So if I wanted it really high up, I can attach it to a kitchen cabinet door like this. And here I've attached the holder to my door. It opens up to about 2.75 inches, so it can attach to many, many different things. Another place that you could attach it is to a window frame because it's allowing in that great light to be shining on you while holding your camera steady at the right spot. It's super adaptable, but I don't recommend trying to attach it to your golden retriever puppy. And if for some reason you want the camera down really low, you can attach it to something like the base of your cabinets. But the key here, super adaptable and you can use this to attach your smartphone to just about anything around your house and to get into the perfect location. So check out that video that's a review of this and I'll see you in the next video.
Friday, January 31, 2020
Gas Stoves and Dogs: Simple Stove Knob Protection
Dog Safe Gas Range
If you have a gas stove and a dog, you need this simple device to protect your house from burning down. Buy this simple pet safety device for just $10 https://amzn.to/2UdhQn1 (AD)
Will your dog burn down your house? If you have a gas stove and a dog big enough to counter surf, they can hit a knob and turn on a burner, filling your house with gas or starting a fire. This is a unique problem with gas stoves because the knobs are usually on the front of the stove.
My dog Maddy started a stove fire when I lived in Atlanta. At this time, these clips didn't exist, so I had to build something to stop the knobs from pushing in. Other people take the knobs off their stove when not in use (but how convenient is that?) Other people buy stove knob covers. These clips are cheap, easy and unobtrusive.
The dog in the video is Nugget - my new puppy, who turned on the gas as soon as she was tall enough to reach counter height.
Buying this from the Amazon link above supports my YouTube channel, and allows me to buy more toys for my dog to keep her out of trouble.
Don't let your K-9 start a kitchen fire! Dog proof your stove with this safety device.
Thursday, January 30, 2020
How to improve your corporate culture
How to improve your corporate culture
Are you interested in improving your company culture? Well, improving that company culture begins with you. Sometimes leaders hinder the teamwork because they feel entitled. Today, we're gonna talk about entitled leaders and how you can shift to a place that will improve teamwork and improve your company culture.
My name is Sarah Graves. I am a full-time PCC Coach and also the Chief Relationship Officer for inviteCHANGE. And today we're gonna talk about three different stories that show an example of an entitled leader who shifted to a whole new place.
Let's start first with the story of a young executive that wanted a promotion. Well, a promotion came open and the relationship that he had with his boss felt he was going to get the promotion. The boss shopped it around other colleagues. And sure enough, it was all agreed amongst them that this person would get the new promotion. Well, HR had something different to say and that is that all jobs that come open need to be posted. So what would be the shift from being entitled and thinking that you could just choose someone for that position, shop it around to your colleagues, and have a decision? It's been done for years and years and years. But we're looking for change. And how do you change as a leader from being entitled to being available and curious with your workforce? Well, what this leader did when HR knocked at his door was to post the position and begin to interview. Lo and behold, this leader met so many different managers in the company that he had no idea were there. There are issues of diversity, equity, and inclusion that again, this leader did not consider when he was deciding on the promotion. By opening his curiosity, by opening the position before he made his decision, he had a whole new education, innovation, and the leader that he chose was quite a surprise to the organization. And three years hence, this leader has been promoted two more times. So, what can we do as leaders feeling entitled and wanting it our way, the way it's always been? We can stop, pause, get present, and get curious. And that's what this leader did.
Here's a second story, and this is a multi-generational story where a leader is a baby boomer and has a millennial on his team. That every time the millennial speaks up during the board meetings, this leader just doesn't appreciate the tone of voice or says something like, you know, you'll really understand more when you get a little older. Well as you might imagine, that entitled behavior made this employee feel very inferior or minimized or degraded. And this isn't really what the leader wanted. The leader wants to hear from everyone on their team. So the leader needed to look in the mirror and do some work on themselves. Is it the tone of voice or was I feeling threatened at the moment by this whole level of knowledge and innovation and excitement and passion this young person was demonstrating? Could I shift to that part of myself just looking for innovation, looking for something new for my company so that I don't have to be in competition, rather open myself to collaboration and appreciating the younger generation for what they have to bring to the whole of the company? What this entitled leader did was shift from entitlement to curiosity asking more questions, hearing from this younger leader, and allowing that person to be honest, to feel like they are contributing, and to add something that was ongoing for the company in a way of innovation, productivity, and creativity.
The third story comes from a client of mine who was really struggling with a promised promotion from an entitled leader. And every time she met with the leader, the promise was there, the carrot was there. Just hang on, you're gonna get the title. So this young person was doing the job of the title of the promotion without the title or the money or the promotion. For 18 months, every time she met with the leader, the carrot was put out there and every time it didn't happen. I encourage you as a leader, this is a practice that hinders really positive company culture. So to be honest and don't promise ahead of time, but use your honesty, your direct communication and work with that young leader to be ready for the promotion when it comes, but not to use it as a carrot or a way of manipulating their behavior. What ended up happening is this person left the organization. The promise did not ring true and the length of time that was put on the promotion was too long. So if you're going to use this as a way of helping someone step up into a new leadership program, give it a time bound way of presentation. And then make sure that your feedback to that young leader is specific to that job and what they're doing and how they can improve.
Entitlement is a big, complex subject. Our CEO, Janet Harvey, has done a video on employees and their feelings around entitlement.
Thursday, January 23, 2020
Thursday, January 16, 2020
Thursday, January 9, 2020
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